Maintenance & Support
Updates, backups, security checks, monitoring and a guaranteed response time.
Updates, backups and help when you need it
A website needs regular care. Missed updates and old plugins are the most common reasons for hacked or broken websites.
Our support plans keep your website updated, backed up and monitored. When you need a fix or a change, you get help within an agreed response time.
What is included in Maintenance & Support
Regular updates
Core, theme and plugin updates tested before they go live.
Daily backups
Backups stored safely and tested so they can be restored.
Security and uptime
Malware scans, firewall checks and downtime alerts.
Monthly support hours
Time for content changes, small fixes and improvements.
What it changes for your business
Peace of mind
Experts look after your website so you can focus on your business.
Fast response
An agreed response time for every request.
Fewer surprises
Problems are found early, before they become expensive.
Four simple steps from idea to launch
The same steps apply whether it is a small project or a long-term partnership.
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01
Discovery call
A short, free call to understand your goal, your limits and what already exists.
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02
Scope and estimate
A written scope, timeline and fixed price before any work starts.
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03
Build in sprints
Two-week cycles with something you can review at the end of each one.
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04
Launch and support
Testing, go-live and monitoring, then ongoing care so it keeps performing.
Maintenance & Support: common questions
Have another question? Contact us and we will reply within one business day.
What is included in a support plan?
Updates, backups, security checks, uptime monitoring and a set number of support hours each month.
Can you support a website you did not build?
Yes. We start with a short audit and then take over regular care.
How fast do you respond?
Urgent issues get priority under your plan. Normal requests are answered within one business day.
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Tell us what you are building
Send the brief, the deadline or just the problem. We reply within one business day with next steps and an honest view of scope.
- Call+91 98990 63663
- Emailinfo@24infotech.com
- IndiaBlock A-203, 2nd Floor, Office 203, Sector 16, Noida, Uttar Pradesh 201301, India
- United States166 Ross St, Batavia, New York 14020, USA
- HoursMon–Fri · Replies within 1 business day
Send us a message
A few details are enough. We will reply with clear next steps.